We now have a new request tracker/trouble ticket system. If you have any technical problems, please send an e-mail to nes-help@aau.at. You will receive an autoreply that acknowledges the reception of the e-mail and also gives you an unique ticket number to which you can refer. If the ticket is resolved, closed, etc. you will also get a short e-mail notice. The new system will ensure that no requests are forgotten or lost and that the whole technical team can see the status of a ticket. All members of the technical team will receive a copy of your request and we will try to resolve all issues as fast as possible.